Take an order

Add items

1. Choose a category along the top of the menu, or search with Search menu (press / on a keyboard).
2. Tap an item to add it to the ticket. Greyed-out items are sold out.
3. An item with options (spice level, extras, sizes) opens a picker. Groups say what’s needed: Choose 1 must be chosen, Optional may be skipped. Defaults are already ticked. Choose Add.
4. Change a quantity on the ticket with the + and − buttons. Lines not yet sent show Not sent.

Dine in, takeaway or delivery

The switch above the ticket sets the order’s channel. Prices can differ by channel (a delivery menu, say), and the service charge applies to dine-in only, so the ticket re-prices when you switch.

Send to the kitchen

Choose Send. The order opens, its new items go to the kitchen screen, and the till clears for the next order. Sent lines show Sent.

For a table, start the order from the table map instead: the table’s name goes on the order and the kitchen ticket.

Pick up an open order

Open orders lists orders started but not yet paid, including those from other tills at the outlet. Tap one to add more items, send them, or take payment.

Remove an item

• Not sent yet: tap − until it’s gone, or Clear the ticket.
• Already sent: removing it is a void: a manager signs in and chooses the ✕ on the line, with a reason. See voids.

A customer on the order

With the Customers module installed, choose Customer to find someone by name, phone or email, or add a New customer. Their name, visits and any allergies (in red) show on the ticket, and the receipt says who it was for. See customers at the till.