Points and gift cards

The Loyalty module needs Customers.

Turn on the points programme

1. Open Loyalty → Points programme (managers).
2. Set how many points customers earn for every amount paid (1 for every 100.00), what one point is worth (1.00), and the fewest points used at once (100). Kripos says what that comes to (customers get back about 1 % of what they spend).
3. Switch it on.

The page shows how many customers hold points and what the outstanding points are worth.

How customers earn and use points

• They earn when an order with them on it is paid, on what was paid in money.
• They use points to pay at the till: choose Points in the payment panel. The till suggests enough to pay what’s left.
• A refund takes back the points that order earned.

Give or take points by hand

On the customer’s page, under Points, managers choose Adjust, with a reason.

Issue a gift card

1. Open Loyalty → Gift cards (managers) and issue one: the amount, how it was paid for (cash, card, complimentary, other), an optional note and last day.
2. The card’s code (like 7KQF-2M9X-PL4D-8HZT) shows once. Print it on the slip or copy it now: Kripos keeps only its last four characters.

Manage gift cards

Find a card by its last four characters or its whole code. Each shows what’s left and its history. Top up adds value; Block stops a lost or stolen card (and you can allow it again).

Take a gift card at the till

In the payment panel choose Gift cards, type or scan the code (dashes and case don’t matter), see what’s left, and take up to what’s due. Gift cards and points need the internet.

Selling a gift card isn’t a sale: its value counts when it’s spent.