Your account
Account (your name in the sidebar) shows who you’re signed in as and in which business.
Confirm your email
Section titled “Confirm your email”After you sign up, a banner asks you to confirm your email address. Open the link in the email Kripos sent. Didn’t get it? Choose Resend link on the banner, and check your spam folder. You need a confirmed email to invite people.
Change your password
Section titled “Change your password”On Account, under Change password, enter your current password and a new password.
Forgot your password
Section titled “Forgot your password”- On the sign-in screen, choose Forgot password?
- Enter your email. Kripos sends a link to choose a new password.
Passkeys
Section titled “Passkeys”A passkey signs you in with your fingerprint, face, phone or security key instead of a password. Passkeys work in the web app (in a browser).
- On Account, under Passkeys, give the new passkey a name (Office laptop) and add it. Your browser asks you to confirm.
- Next time, choose Sign in with a passkey on the sign-in screen.
Remove a passkey from the same list if you lose the device. The desktop and mobile apps sign in with your email and password.
More than one business
Section titled “More than one business”If you work for more than one business, Kripos asks you to choose a business after signing in.
Updates
Section titled “Updates”Account shows the App version and whether it’s up to date.
- Web app and desktop app: new versions download in the background. Choose Update now when one is ready.
- Android and iPhone: new versions come from your app store. When one is out, Get it takes you there.
Tills and kitchen screens update the same way.
Sign out
Section titled “Sign out”Choose Sign out at the bottom of Account. It ends your session on this device only.
The server (desktop and mobile apps)
Section titled “The server (desktop and mobile apps)”The apps connect to Kripos’s servers. If your business runs its own Kripos server, choose Change on the sign-in screen and enter its address.